You could save money and energy through our home survey offer.

The Centre for Sustainable Energy (CSE) is working in partnership with Wiltshire Council and Swindon Borough Council to improve homes across the region. As part of this, you can receive a discounted home survey so you know which improvements you should make.

A comprehensive home retrofit survey from CSE’s expert Futureproof team will help you increase the energy efficiency of your home, save money on your energy bills and reduce carbon emissions. Read Marie’s story for an idea of what happens during a survey and the benefits.

How does it work?​

  • Apply for your survey:  Fill out the form at the bottom of this page with your contact and property details.
  • Redeem your discount: When you select your location from the dropdown, your discount will automatically apply.
  • Talk to us to arrange your survey: One of our dedicated team will be in touch to discuss your individual household situation and book in your assessment.
  • Home survey: Next, one of our experts will conduct a thorough home survey, usually worth up to £800 + VAT (for a 3-4 bedroom home). We’ll identify key home energy improvements that can help reduce your bills.
  • Receive your plan: Your surveyor will send you your in-depth report so you can understand the full potential for energy efficiency improvements and you can start making upgrades. We can also help you identify reliable contractors in your area.
  • Ongoing support: We’ll support you with free follow-up advice so you can progress your chosen home improvements. 

Are you in? Book your full survey and retrofit plan…

Don’t miss out! Our offer is limited and on a first-come, first-served basis. Find out more and apply today so you can benefit from one of our surveys and our expert advice.

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Do you have a question?

You can e-mail us at or you can call us on 0800 038 5007 to leave a message and we will call you back. Or, these might help…

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If you live in Wiltshire and Swindon, you may receive a letter about this offer. Read this for more information and what you can expect. Or, check out our frequently asked questions below.

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What happens on a retrofit survey? Find out.


One of our surveys helped Marie transform her home. Read her story.

Frequently Asked Questions (FAQs)

What is a retrofit survey?

Home retrofit refers to the process of making improvements to an existing home to enhance its energy efficiency, comfort, and overall performance. These improvements might include anything from insulation, upgrading windows and doors, improving heating and even technologies like solar panels and electric vehicle charging. The goal of home retrofitting is to make them more comfortable and environmentally friendly, reduce energy consumption, all while potentially saving on energy costs. A retrofit survey gives you detailed information and advice about your home’s current performance and how specific improvements will improve its energy efficiency.

Why should you get a retrofit survey?

A retrofit survey is a long-term investment. You’ll receive vital insight about home improvements that will save you money and energy for years to come. CSE’s Futureproof Team has helped many people make their home warmer and more comfortable, and we have a strong track record delivering comprehensive advice tailored to people’s individual homes and circumstances through our highly qualified and experienced team of surveyors. Here’s how one of our surveys helped Marie transform her home.

What happens during your retrofit survey?

Your retrofit survey will be completed by one of our qualified and experienced retrofit surveyors, looking at your home from floor to roof to identify how you can make your home warmer and less wasteful, saving you money and energy. You’ll receive a bespoke retrofit report with recommendations on the most cost-effective and impactful home retrofit measures for your unique home. We can also help you to find installers to do the initial work that you wish to take forward. Further details about the service we provide can be found on our website.

What happens after your retrofit survey?

Around 3 to 6 months after we have completed your survey and report we will contact you again to check-in and see if you would like any additional advice at no extra cost. Please note that this free extra advice is not part of our Futureproof service in other council areas and is exclusive to Wiltshire Council and Swindon Council residents because of the funding we have secured.

How could home improvements cut your energy usage and save you money?

Insulation measures not only keep the heat in, so you don’t have to spend as much heating your home, but also help keep the cold out. Insulating your walls, roof or floors or installing low-carbon heating measures such as air source heat pumps, and solar panels can help improve your home’s energy efficiency.

How much does a subsidised retrofit survey cost?

The funding we have been awarded allows us to provide the surveys at a much-reduced price, and with the option of additional advice around 3 to 6 months after the survey – not otherwise available. As a guide, the reduced price for the survey of a 1-2 bedroom home is £150 + VAT (normal price £650 + VAT); for a 3-4 bed home it’s £300 + VAT (normal price £800 + VAT). As a not-for-profit organisation, our prices simply enable us to cover our costs of providing the service.

How do I know CSE and Futureproof offer a quality service?

Futureproof has been helping homeowners improve their homes since 2018. We have a highly qualified and experienced team of surveyors.  If you would like to verify this scheme with Swindon Borough Council, please contact David Miles, Affordable Warmth Coordinator, at or via Swindon Council’s Contact Centre on 01793 445500. If you would like to verify this scheme with Wiltshire Council please contact Stacy Sheppard, Retrofit Development Manager, via the council’s customer services line on 0300 456 0100.

What is the Centre for Sustainable Energy?

The Centre for Sustainable Energy (CSE) is a Bristol based national charity supporting people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes. CSE does this by sharing our knowledge, practical experience and policy insights. In addition to the Futureproof service, CSE runs the Warm & Safe Wiltshire service to give residents free, practical advice to help make homes warmer and cheaper to heat. For over 40 years, the CSE has supported people to take effective action on energy in their homes. Find out more at

About the project

This offer is part of the Wiltshire and Swindon Local Energy Advice Demonstrator (LEAD) project. A project funded by the South West Net Zero Hub, which is hosted by the West of England Combined Authority. In total there are 36 government-funded pilot schemes to raise awareness and provide in-person energy advice about retrofit.