Technical Support
Navigating energy efficiency upgrades to your home? You don’t have to work it all out by yourself.
Our Technical Support service provides flexible, on-demand advice from our expert surveyors to help you overcome any challenge, big or small, at any stage of your project.
- Tailored advice on demand with our flexible consultancy to help navigate specific retrofit challenges or to review contractor quotes..
- Depending on your needs, our Technical Support could include telephone or email advice, home visits, or speaking with your contractors.
- Charged at £85 per hour, you only pay for the support you need.
Whether you need guidance on a specific issue, trusted answers to technical questions, or further support after a survey, our impartial and expert survey team are here for you. We explain your options clearly and help you make confident decisions and keep your home improvements on track.
Why choose Futureproof? As part of the Centre for Sustainable Energy, we bring over 45 years of energy advice experience to all our services. We’re a charity and our advice is completely impartial – we’ll never profit from the improvements we recommend. With Futureproof Technical Support, you’ll feel informed, reassured and fully supported at every step.
We offer flexible and impartial technical guidance tailored to your needs, including:
- Desk-based support on further developing your retrofit plan, advice on materials or system choices, or help finding contractors and reviewing quotes.
- Advice on specific energy saving measures or combining low-carbon options, like how best to insulate a particular wall or ceiling with some tricky details or how best to integrate several low-carbon technologies with the right energy tariff.
- Guidance on finding and working with contractors, including reviewing proposals, or joining conversations with your architect or builder.
- Site visits to provide best-practice recommendations or ‘toolbox talks’ to help ensure your chosen contractor stays on track with low-carbon methods. (Travel costs apply for any site visits.)
What you can expect:
- Personalised, expert advice focused on your home, your priorities and your project’s unique challenges.
- No sales pitch just straightforward, practical support that you can trust.
- Help making informed choices about issues like specific materials, installers and builders, managing risks and avoiding common pitfalls.
Good to know:
While we recommend our whole-home surveys for the biggest impact, technical support is ideal when you have a specific question or issue and don’t need a full survey, or need help after your survey to implement your home retrofit plan.
We can’t project manage your overall home retrofit project or produce detailed system designs, but we will equip you with the information you need to have confident and informed conversations with installers.
If you require more than three hours, it’s often better value to book an introductory Retrofit Survey or Retrofit Survey Plus.
Other services
Start your home energy journey with confidence
Book a free consultation with one of our expert advisors. We’ll talk through your home’s potential and help you choose the right survey for your needs.